Portal Emails

  • June 13th, 2022
  • in News

Emails sent through the Procurement Contract Portal are saved and organized into their corresponding contract record. This applies to direct messages to and from the Contract Administrator assigned to your record as well as automated notice and reminder emails that are created as part of the portal’s workflow.
As shown in the email message below, although the message you receive indicates that it is “From” contracts@ua.edu, your message does not originate at this address. Contracts@ua.edu simply acts as an intermediary between the Portal and the End User. It is the embedded link, contained in the email, that saves a copy of both the outgoing and incoming emails to the matching portal contract.

It is essential that the embedded link remain in the subject line of all email messages. To ensure this simply select “Reply” or “Reply All” to the messages you receive from the portal. This will return your response to its corresponding record and alert your Contract Administrator of the incoming message. An email sent to contracts@ua.edu without the link will not make it to the portal and might not be seen in a timely fashion.

If you have questions regarding the Procurement Contract Portal or would like to schedule a training session for your department, please contact Julie Love.